Upload CV
X

    Tech Support

    BettingJobs are working with a multi-product content provider in the iGaming industry, who are currently looking for a Tech Support with Chinese to join their team in Bucharest.

    Responsibilities:

    • Effectively communicate technical information to both technical and non-technical personnel.
    • Properly translates all support incidents with detail and accuracy.
    • Communicates with co-workers to research problems and find solutions in a timely manner.
    • Facilitate the flow of information throughout the Integration team.
    • Maintain a good communication with co-workers.
    • Enthusiastically support, actively promote, and demonstrate superior customer service in
    • accordance with department and company standards and programs.
    • Provide first help desk support to a diverse group of internal customers.

    Requirements:

    • Excellent English & Chinese written and verbal communication skills.
    • Proficiency in MS Office (MS Excel and MS Outlook, in particular);
    • Communicate effectively with all levels of Team Members, guests and outside contacts.
    • Work effectively in a fast-paced environment.
    • Excellent time management skills and ability to multi-task and prioritize work.
    • Attention to detail and problem-solving skills.
    • A creative mind with an ability to suggest improvements.

    Consultant

    Get in touch