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    Head of CRM

    Seeking your next Head of CRM opportunity within the global iGaming industry?

    Look no further! Our client, a reputable platform provider based in Cyprus is searching for their next Head of CRM.



    • Develop and implement CRM strategies to increase customer engagement and retention.
    • Manage and optimize CRM campaigns using Smartico.
    • Analyse customer data to identify trends and opportunities for improvement.
    • Collaborate with marketing, sales, and customer service teams to align CRM efforts with overall business objectives.
    • Monitor and report on the effectiveness of CRM initiatives.
    • Lead and mentor the CRM team to achieve departmental goals.



    • Bachelor’s degree in Marketing, Business, or a related field.
    • Proven experience in a CRM management role.
    • Mandatory experience with Smartico CRM software.
    • Strong analytical skills and the ability to interpret complex data.
    • Excellent communication and leadership skills.
    • Ability to work collaboratively across departments.

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