Seeking your next Head of CRM opportunity within the global iGaming industry?

Look no further! Our client, a reputable platform provider based in Cyprus is searching for their next Head of CRM.

Responsibilities:

• Develop and implement CRM strategies to increase customer engagement and retention.
• Manage and optimize CRM campaigns using Smartico.
• Analyse customer data to identify trends and opportunities for improvement.
• Collaborate with marketing, sales, and customer service teams to align CRM efforts with overall business objectives.
• Monitor and report on the effectiveness of CRM initiatives.
• Lead and mentor the CRM team to achieve departmental goals.

Requirements:

• Bachelor’s degree in Marketing, Business, or a related field.
• Proven experience in a CRM management role.
• Mandatory experience with Smartico CRM software.
• Strong analytical skills and the ability to interpret complex data.
• Excellent communication and leadership skills.
• Ability to work collaboratively across departments.