BettingJobs is working with a fast-growing, newly launched casino operator in Malta. They are licensed by the MGA, they are searching for a Payments, Risk, and Fraud Analyst to join the team.

As the Payments, Risk, and Fraud Analyst, you will be responsible for reviewing and processing incoming and outgoing customer payments via different payment providers with a risk-based approach, as well as liaising with various departments and work closely and effectively with Customer Support.

This role would be a great fit for someone with at least 3 years experience as a Payment, Risk, and Fraud Analyst in the gaming industry with proven ability to thrive in a fast-paced environment and meet deadlines.

Responsibilities:

• Reviewing and processing incoming and outgoing customer payments via different payment providers with a risk-based approach.
• Investigate suspicious alerts (internal & external) with proper analysis and follow-up.
• Perform a risk assessment of new/current players throughout their customer journey generated by the current Risk framework and perform CDD/EDD when appropriate.
• Determine fraudulent activity and act according to agreed procedures with regards to transaction acceptance, account blocking and further checks.
• Keep aware of active bonus campaigns and their vulnerabilities, assuring that vulnerabilities do not manifest into business losses through diligent oversight of the customer base.
• Evaluate and identify suspicious behaviour as well as independently report Suspicious Transaction Reports (SAR) to the MLRO.
• Handling and documenting daily reports under the supervision of the Payments, Risk and Fraud Manager.
• Evaluate, review, and approve KYC documents sent in by players.
• Ensure that any fraudulent transactions or suspicious activity are spotted and handled swiftly to minimize loss for the company. Specialize in the detection & prevention of fraud.
• Liaise with various departments and work closely and effectively with Customer Support.
• Chargeback administration and case management; and,
• Actively participate in improving internal procedures and processes linked to Risk, Fraud, Payments and AML.

Requirements:

• At least 3 years of experience as a Payment, Risk, and Fraud Analyst in the gaming industry.
• Strong analytical skills with a keen attention to detail.
• Excellent communication skills and a collaborative team player.
• Ability to work both independently and as part of a team.
• Proven ability to thrive in a fast-paced environment and meet deadlines.
• A positive attitude with a customer-focused approach.
• Willingness to work shifts, including weekends and public holidays if needed.