BettingJobs is working with a US based company who specialise in providing secure, reliable, and innovative payment processing services tailored to businesses operating in high-risk industries. They are looking to add a Onboarding Account Manager to their team.

The Onboarding Account Manager will be pivotal in ensuring new clients experience a smooth and effective integration into the platform. This role requires a blend of precision in data management, efficiency in process coordination, and a proactive approach to problem-solving.

Responsibilities:

• Execute precise data entry and uphold the integrity of client information.
• Coordinate effectively with internal teams to facilitate smooth client onboarding.
• Manage and prioritize client requirements and documentation for the onboarding process.
• Guide clients through the documentation and approval process, ensuring compliance and clarity.
• Tackle any challenges that emerge during onboarding, aiming for resolution and client satisfaction.
• Flexibly support various company tasks, adapting roles as needed to support team objectives.

Requirements:

• Experience in onboarding, customer service, or related fields, with a preference for backgrounds in startups or fast-paced settings.
• Superior organizational skills and meticulous attention to detail.
• Excellent communication and interpersonal skills for effective teamwork and client interactions.
• Capable of handling multiple projects under tight deadlines.
• Versatility in role functions, ready to assist across departments as needed.
• A Bachelor’s degree in Business Administration, Human Resources, or a similar discipline is advantageous.