BettingJobs is working with an iGaming company based in San Jose, Costa Rica who are seeking a Head of Product Risk & Fraud to join their team.

Responsibilities:

• Lead fraud investigations, collaborating internally and externally.
• Assess risks within wagering portfolio and client list, develop business policies.
• Enhance alerting systems for real-time incident detection.
• Verify game math and performance, work on perfect play detection.
• Analyze promotional mechanisms and ensure player protection in peer-to-peer gaming.
• Deliver fraud detection tools and stay updated with industry issues.
• Oversee backend systems and IT delivery roadmap.
• Report caseload, mitigation, and risk trends to Directors and Executive.
• Manage a team of analysts.

Requirements:

• At least 5 years in a fraud and risk position within the gaming industry.
• Subject matter expert in wagering across at least two of the verticals.
• Proficiency in data analysis, risk modelling and fraud detection techniques specific to online gaming.
• Awareness and insight of modern technologies and their use and application by problematic clientele.
• Degree in a related field preferred.
• A collaborative mindset to be willing to work alongside customer support and other fraud teams, as many cases will involve significant overlap.
• Leadership capabilities including previous headcount and reporting requirements.