BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a German VIP Account Manager to join their team in Cyprus, Bulgaria or Poland.

The successful candidate will be responsible for retention of VIP customers and increase of their lifetime value.

Responsibilities:

• Being able to search and find for solutions of customers’ issues.
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs.
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting.
• Ensure that products’ compliance is being followed according to relevant regulations.
• Previous experience as a Sales agent will be considered as an advantage.

Requirements:

• Proficiency in English and German both written and spoken.
• Proactive person with good support/sales skills.
• Strong communication and negotiation skills.
• Attention to details.
• Previous experience will be considered as an advantage.

Benefits:

• Snacks in the Office.
• 20 / 26 days of vacation per year.
• 6 days of sick leaves without document required.
• Medical insurance for you and your partner.
• Sports package.
• Birthday, wedding, and newborn gifts.
• Languages classes (partially paid by the Company).