BettingJobs is partnering with a leading provider of cutting-edge gambling software solutions in their search for a Desktop Support Engineer to join their team in Malta.
Responsibilities:
Respond promptly to incoming support requests via various channels (phone, email, ticketing system).
Accurately log and categorize incidents to facilitate efficient resolution.
Prioritise and manage multiple support requests simultaneously.
Troubleshoot and resolve a wide range of hardware and software issues, including:
Operating system installations and upgrades (Windows, macOS)
Application installations and configurations
Network connectivity problems
Printer and peripheral device issues
Provide clear and concise explanations of technical issues to non-technical users.
Deploy and configure new desktop systems and laptops according to company standards.
Ensure systems are properly imaged, configured, and secure.
Conduct training sessions on new software and hardware as needed.
Create and maintain user documentation and knowledge base articles.
Maintain accurate inventory records of hardware and software assets.
Coordinate with procurement to ensure timely replacement of faulty equipment.
Requirements:
Strong understanding of desktop operating systems (Windows, macOS) and software applications.
Proficiency in troubleshooting hardware and software issues.
Excellent problem-solving and analytical skills.
Strong verbal and written communication skills.
Ability to work independently and as part of a team.
Customer-oriented approach with a focus on providing excellent support.
Relevant certifications (e.g., CompTIA A+, Microsoft Certified Desktop Support Technician) are preferred.
BettingJobs is working with a leading iGaming service provider who are now searching for a skilled PHP Developer to their team in Vietnam.
Responsibilities:
Collabo...
BettingJobs is partnering with a leading provider of cutting-edge gambling software solutions in their search for a Service Operations Manager to join their team in Kuala Lumpur.
Respons...
BettingJobs are working with a Dubai based business, they are very established in the industry operating multiple B2C brands including a betting exchange alongside their own B2B platform. They are ...
BettingJobs is working with a leading iGaming service provider who are now searching for a skilled PHP Developer to their team in Vietnam.
Responsibilities:
Collaborating with other team members to establish objectives and design more functional, cohesive codes to enhance the user experience
Developing ideas for new programs, products, or
Service Operations Manager
IT & Technical
Asia
Job Ref: 1149292
BettingJobs is partnering with a leading provider of cutting-edge gambling software solutions in their search for a Service Operations Manager to join their team in Kuala Lumpur.
Responsibilities:
Develop, implement, and continuously refine service operations processes to enhance efficiency and effectiveness.
Ensure adherence to industry
Principal Backend Developer
IT & Technical
Middle East
Job Ref: 1043559
BettingJobs are working with a Dubai based business, they are very established in the industry operating multiple B2C brands including a betting exchange alongside their own B2B platform. They are searching for a Principal Backend Developer to join their team.
Responsibilities:
Collaborate with the agile team to architect scalable, secure, and
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