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    CRM Operations Coordinator

    BettingJobs are working with a new start-up casino business based in Malta expanding their team. They are searching for a CRM Operations Coordinator to join their team. Apply today for a confidential discussion.

    Key Responsibilities:

    • Configure and schedule casino and sportsbook promotions in the back-office system based on campaign briefs and marketing plans.
    • Set up promotional mechanics including deposit bonuses, free spins, cashback, tournaments, and loyalty rewards.
    • Perform QA checks before promotions go live to ensure flawless execution.
    • Collaborate with CRM, marketing, product, and customer support teams to ensure accurate setup and smooth campaign launches.
    • Monitor live promotions, troubleshoot technical issues, and escalate when needed.
    • Maintain clear documentation of configurations, settings, and processes for internal reference.

    Requirements:

    • High attention to detail and accuracy in technical setups.
    • Comfortable working with CMS, back-office tools, and internal promotional platforms.
    • knowledge of online casino promotions, bonus structures, and wagering mechanics.
    • Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
    • Effective communicator with solid English (written and verbal) skills.
    • Previous experience in iGaming or CRM-related operations is a plus

    Get in touch