BettingJobs are working with a new start-up casino business based in Malta expanding their team. They are searching for a CRM Operations Coordinator to join their team. Apply today for a confidential discussion.

Key Responsibilities:

• Configure and schedule casino and sportsbook promotions in the back-office system based on campaign briefs and marketing plans.
• Set up promotional mechanics including deposit bonuses, free spins, cashback, tournaments, and loyalty rewards.
• Perform QA checks before promotions go live to ensure flawless execution.
• Collaborate with CRM, marketing, product, and customer support teams to ensure accurate setup and smooth campaign launches.
• Monitor live promotions, troubleshoot technical issues, and escalate when needed.
• Maintain clear documentation of configurations, settings, and processes for internal reference.

Requirements:

• High attention to detail and accuracy in technical setups.
• Comfortable working with CMS, back-office tools, and internal promotional platforms.
• knowledge of online casino promotions, bonus structures, and wagering mechanics.
• Strong organizational skills and ability to manage multiple tasks in a fast-paced environment.
• Effective communicator with solid English (written and verbal) skills.
• Previous experience in iGaming or CRM-related operations is a plus