BettingJobs are working with a well-established B2B service provider who offer tech, marketing, operations and payments solutions that specialise within South-East Asian markets, who are seeking to hire a Telesales Representative to join their office in Abu Dhabi.

Responsibilities:

• Contact potential or existing customers to inform them about a product or service using scripts
• Answer questions about products or the company
• Ask questions to understand customer requirements and close sales.
• Direct prospects to the field sales team when needed.
• Enter and update customer information in the database.
• Take and process orders in an accurate manner.
• Handle grievances to preserve the company’s reputation.
• Go the “extra mile” to meet sales quota and facilitate future sales.
• Keep records of calls and sales and note useful information.

Requirements:

• 1 to 2 year’s of experience in a similar role.
• Proven track record of successfully meeting sales quota preferably over the phone.
• Good knowledge of relevant computer programs (e.g., CRM software) and telephone systems
• Ability to learn about products and services and describe/explain them to prospects.
• Excellent communication and interpersonal skills
• Cool-tempered and able to handle rejection.
• Outstanding negotiation skills with the ability to resolve issues and address complaints.
• High school diploma: BSc/BA will be a plus.