BettingJobs is excited to partner with a growing business from South Africa who are expanding their offices into Europe and are on the cusp on attaining their MGA and UKGC licenses. They are currently seeking a Fraud Analyst to join their team in Johannesburg.

Responsibilities:

• Monitor player accounts and transactions to identify potentially fraudulent activities, such as bonus abuse, chargebacks, collusion, and account takeover.
• Conduct detailed investigations of suspected fraud cases and prepare comprehensive reports with findings and recommendations.
• Analyse player behaviour and flag unusual patterns for investigation.
• Conduct detailed investigations of suspected fraud cases and prepare comprehensive reports with findings and recommendations.
• Maintain accurate and up-to-date records of all fraud cases in the case management system.
• Evaluate new and existing players to assess risk levels, verifying identity and financial information when necessary.
• Work with compliance and customer support teams to handle disputes related to fraud or suspicious activity.
• Ensure compliance with applicable regulations, including [specific jurisdictional laws, e.g., UKGC, MGA, etc.].
• Assist in the development, review, and implementation of Fraud policies and procedures.
• Evaluates and assesses changes to products, channels and processes from a client fraud prevention perspective.
• Review relevant internal controls, standards and operating procedures and the practical application within fraud operations aligned to regulatory requirements, ensuring these are updated in line with changes to regulations.
• Work closely with internal teams, including Payments, Customer Intelligence/ Anti-Money Laundering AML (“CI AML”), and Customer Support, to address and resolve Fraud-related issues.
• Provide guidance and support to staff on Fraud and KYC processes when required.
• Create regular reports on fraud trends, KPIs, and mitigation strategies for senior management.
• Prepare Suspicious Activity Reports (SARs) and submit them to the appropriate authorities within prescribed timeframes
• Maintain accurate records of all investigations, findings, and actions taken.

Requirements:

• Proven planning and organisational skills.
• Strong analytical and problem-solving skills with a keen eye for detail.
• Excellent communication skills, both written and verbal.
• Proactive and adaptable, able to work in a fast-paced, high-pressure environment.
• Understanding of iGaming fraud trends, tools, and mitigation strategies.
• The ideal candidate will be a self-motivated energetic individual
• Requires a target driven individual
• Effective and well-developed communication skills are a prerequisite for the role, both written and verbal
• Excellent decision-making ability
• Innovation and ability to think “outside the box”
• Strong work ethic
• Ability to thrive is a fast-paced environment and value attention to detail.