BettingJobs is working with a well-established B2B casino platform provider, who are seeking to hire an experienced Community Manager to join their team in Sao Paulo.

Responsibilities:

• Produce and share compelling content tailored to the Brazilian market on platforms such as Instagram, TikTok, and YouTube.
• Be the face of our brands on our Social Channels.
• Actively engage with the player community on social media platforms, forums, and other online channels. Respond promptly and professionally to comments, questions, and feedback.
• Collaborate with the marketing team to create and share engaging content, including posts, updates, and promotions tailored to the Brazilian iGaming audience.
• Work with our Social Media agencies, coordinating their work and creating new content.
• Plan and execute online events, tournaments, and promotions that resonate with the community and drive player engagement.
• Gather and analyse player feedback to provide insights to the product and marketing teams, helping to improve the overall player experience.
• To keep the community strategy innovative and relevant, stay updated on industry trends, competitor activities, and player preferences in the Brazilian market.
• Handle any community-related issues or conflicts professionally, ensuring a positive resolution that maintains the brand’s reputation.
• Track and report on community engagement metrics, providing actionable insights to optimise community strategies.

Requirements:

• 2 years of proven experience as a Community Manager.
• Deep knowledge of the Digital environment, with creative and innovative skills.
• Deep understanding of the Brazilian iGaming community and player behaviour.
• Excellent communication skills in Portuguese; proficiency in English is mandatory
• Strong interpersonal skills with the ability to build and maintain relationships with a diverse online community.
• Experience with social media management tools and community engagement platforms.
• Experience in organising and managing online gaming events or tournaments.
• Familiarity with online casino games and their player dynamics is recommended.
• A creative mindset with the ability to develop innovative community engagement strategies