Upload CV
X

    VIP Manager

    BettingJobs are working with a leading Romanian online casino operator who are looking to add an VIP Manager to their team in Brasov or Bucharest.

    Responsibilities:

    • Managing the VIP client portfolio and developing long-term relationships with them.
    • Organizing and coordinating exclusive and personalized events for VIP clients.
    • Monitoring the gaming activities of VIP clients and offering personalized recommendations and bonuses.
    • Ensuring quick and efficient responses to requests and issues from VIP clients.
    • Collaborating with marketing and product teams to develop specific offers for the VIP segment.
    • Maintaining a detailed understanding of the casino’s products and services to provide competent advice and support.

    Requirements:

    • Previous experience in managing VIP clients, preferably in the gambling or hospitality industry.
    • Excellent communication and interpersonal skills, with the ability to build lasting and valuable relationships.
    • Deep understanding of the needs and expectations of VIP clients.
    • Ability to provide personalized and innovative solutions to enhance client satisfaction.
    • Organizational and planning skills, with the ability to manage multiple tasks simultaneously.
    • Availability to work flexibly, including outside normal working hours, to meet the needs of VIP clients.

    Consultant

    Alana Moore

    Get in touch