BettingJobs is currently recruiting for a leading iGaming supplier. This client is looking to hire a VIP Account Manager to join their team in Cyprus, Bulgaria or Poland.

The successful candidate will be responsible for retention of VIP customers and increase of their lifetime value.

Responsibilities:

• Being able to search and find for solutions of customers’ issues.
• Able to analyse customers’ behaviour and keep a personalised relationship with VIP clients, therefore meeting their needs.
• Monitor customers’ performance & behaviour in order to evaluate bonus crediting.
• Ensure that products’ compliance is being followed according to relevant regulations.
• Previous experience as a Sales agent will be considered as an advantage.

Requirements:

• Proficiency in English both written and spoken. German, Italian, Slovenian, Finnish, Polish, Hungarian, Portuguese, Polish is a plus
• Proactive person with good support/sales skills.
• Strong communication and negotiation skills.
• Attention to details.
• Previous experience will be considered as an advantage.
• Hours must be worked during shift business hours (between 8 am and 2 am; 5 days out of 7, including 2 weekends per month).

Benefits:

• Competitive salary and monthly KPIs bonus.
• Working in a dynamic international company.
• Ability of career and professional growth within the company.
• Social benefits and team buildings.
• Sunny, spacious office.