BettingJobs is partnering with a reputable B2B SaaS provider who are seeking to hire an experienced Senior Account Manager.

Responsibilities:

• To offer business support and marketing advise for the assigned clients.
• To work with clients in optimizing ROI across gaming products.
• To collect, verify and rank clients’ non-technical and technical requirements for new product features and functions.
• To present new product upgrades and functionality and to ensure clients have an understanding of the product development road map.
• To work with clients to ensure the continual improvement of all aspects of the service for all parties.
• To assure the confidence of your customers and build long term relationships.
• To act as an internal advocate for the client.
• To generate ideas on the development of the platform and products, while also providing feedback for assisting in the continuous development of the service.
• To conduct training sessions on the company products and platforms with new clients.
• To review and analyse data in order to identify key usage trends.
• To efficiently cooperate with almost all of the internal teams: from Legal, Compliance, Finance, Marketing, development department to existing Support teams.
• To keep track, follow up and proactively update the clients on the status of open issues and requests.
• To make sure clients are informed about the important technical and non-technical changes in the company, affecting their business.

Requirements:

• Genuine interest in online gaming and a good understanding of the industry.
• A tenacious personality with an inner drive to achieve outstanding results.
• Excellent English written and verbal communication skills.
• Excellent listening, negotiation, and presentation skills.
• A minimum of 5 years’ experience within the iGaming industry, ideally within a relationship management or commercial role.
• Previous experience in B2B in a Gaming development company is required, preferably iGaming platforms offering multiple verticals.
• Strategic and business driven.
• Ability to prioritize among competing tasks.
• Critical thinking and problem-solving skills.
• Attention to detail and adherence to deadlines.
• Experience in data-based performance analysis, reporting and statistics.
• Advanced skills in all Microsoft applications, good learning skills for internal applications.