BettingJobs are working with a well-established operator seeking to expand the team with a proactive Safer Gambling Manager.

The successful candidate will take ownership of all Safer Gambling areas across the organisation, primarily ensuring customers are protected, providing best in class adherence to Social Responsibility regulations, raising awareness and delivering training while being proactive on all safer gambling matters.

Responsibilities:​

• ​Ownership of Safer Gambling policy, ensuring procedures are up to date, well documented, implemented and communicated to all necessary stakeholders.
• ​Investigate escalated potential problem gamblers and action accordingly.
• ​Identify potential at risk behaviours of High Value Customers through in-depth reviews of customer activity that leverage analytics tools, and conduct appropriate detailed interactions, documenting thoroughly.
• ​Carry out affordability checks on High Value Customers to supplement SG assessments, taking into account source of funds and wealth.
• ​Maintain all Safer Gambling records for internal use and regulatory purposes.
• ​Provide and present statistics, information and KPIs for internal reports and regulatory returns.
• ​Take ownership of and maintain the AGCC ICS (Internal Control System) document.
• ​Participate in regulatory audits and compliance assessments to demonstrate the SG framework.
• ​Provide Social Responsibility regulatory updates and guidance to stakeholders and deliver training to colleagues.
• ​Work with the Head of Risk & Compliance for regulatory queries and inspections
• ​Undertake SG risk assessments for new products and new regulatory guidance.
• ​Create and maintain relationships with Safer Gambling organisations such as GambleAware, GamCare and GamStop.

Requirements:

• ​The ideal candidate will have a minimum of 5+ years experience in Compliance or Safer Gambling.
• ​Strong understanding of and/or experience with operator licensees would be beneficial (particularly UKGC and AGCC)
• ​Very strong documentation and analytical skills particularly in AML/Fraud/Risk Management
• ​Experience in developing and implementing policy and procedures
• ​Recognised accreditation in AML, Responsible Gambling, Data Protection, Risk Management or other Compliance areas would be beneficial
• ​An understanding of the relevant regulatory frameworks
• ​An ability to communicate succinctly and clearly, verbally and in writing
• ​An ability to work autonomously while ensuring the Legal & Compliance team are kept updated
• ​Being decisive and be able to make recommendations to the Head of Risk & Compliance/General Counsel
• ​Fast learning ability to develop a knowledge and understanding of continuously updated regulations