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    Payments Specialist

    BettingJobs is partnering with a fast-growing start-up based in St. Julian’s, Malta, as they search to find a Payments Specialist to join their team on a hybrid basis.

    The successful candidate will be responsible for managing day-to-day payment operations, assisting in the integration of new payment methods, monitoring transaction flows, resolving issues, and ensuring optimal performance and compliance across all markets.

    Responsibilities:

    • Monitor and analyse payment performance, success rates, and processing issues across PSPs (Payment Service Providers).
    • Troubleshoot transaction errors, declines, and reconciliation issues, working closely with Finance, Fraud, and Support teams.
    • Assist in testing new payment methods and providers, ensuring alignment with business goals and market needs.
    • Collaborate with product and tech teams during integration, UAT (user acceptance testing), and post-launch monitoring.
    • Helping to track SLAs and escalate issues as needed.
    • Generate reports on key payment KPIs such as approval rates,
    • Proactively identify inefficiencies and suggest improvements to drive conversion and reduce payment friction.

    Requirements:

    • 2+ years in a payment’s operations, payments product, role within iGaming, fintech, e-commerce, or online services.
    • Solid understanding of payment ecosystems (cards, wallets, bank transfers, crypto, APMs).
    • Experience working with PSP dashboards, and back-office systems.
    • Comfortable working in a fast-paced, and data-driven environment.
    • Strong analytical and problem-solving skills
    • Excellent communication
    • Attention to detail with a focus on data accuracy
    • Team player who can work cross-functionally with tech, finance, fraud, and customer support

    Consultant

    Jack Finnie

    Get in touch