BettingJobs is partnering with a fast-growing start-up based in St. Julian’s, Malta, as they search to find a Payments Specialist to join their team on a hybrid basis.
The successful candidate will be responsible for managing day-to-day payment operations, assisting in the integration of new payment methods, monitoring transaction flows, resolving issues, and ensuring optimal performance and compliance across all markets.
Responsibilities:
- Monitor and analyse payment performance, success rates, and processing issues across PSPs (Payment Service Providers).
- Troubleshoot transaction errors, declines, and reconciliation issues, working closely with Finance, Fraud, and Support teams.
- Assist in testing new payment methods and providers, ensuring alignment with business goals and market needs.
- Collaborate with product and tech teams during integration, UAT (user acceptance testing), and post-launch monitoring.
- Helping to track SLAs and escalate issues as needed.
- Generate reports on key payment KPIs such as approval rates,
- Proactively identify inefficiencies and suggest improvements to drive conversion and reduce payment friction.
Requirements:
- 2+ years in a payment’s operations, payments product, role within iGaming, fintech, e-commerce, or online services.
- Solid understanding of payment ecosystems (cards, wallets, bank transfers, crypto, APMs).
- Experience working with PSP dashboards, and back-office systems.
- Comfortable working in a fast-paced, and data-driven environment.
- Strong analytical and problem-solving skills
- Excellent communication
- Attention to detail with a focus on data accuracy
- Team player who can work cross-functionally with tech, finance, fraud, and customer support