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    Operations Specialist/Affiliates Manager

    Our client, a prominent sportsbook dedicated to providing an unparalleled betting experience is currently searching for an experienced Operations Specialist/Affiliates Manager for Mexico to join their friendly team based remotely.

    Responsibilities:

    • Regularly collect player feedback, analyse user needs, and continuously optimise the player experience.
    • Monitor data, track key metrics, analyse data trends, and adjust operational strategies accordingly.
    • Develop and acquire new affiliates to platform, improve the user acquisition, improve the player conversion rate.
    • Guide affiliates to be adapted to the affiliate program
    • Manage the affiliate relationship and encourage them to actively cooperate with the platform.
    • Cooperate with the affiliates and bring/retain the VIP customers.
    • Handle player complaints and issues promptly, providing feedback and coordinating solutions.
    • Work closely with the marketing and promotion teams to support brand awareness and product promotion plans.
    • Leverage internal and external resources to facilitate joint activities and cross-industry collaborations.
    • Research industry trends and competitors’ operational strategies to provide optimisation suggestions for the game.
    • Stay updated on emerging operational trends to ensure the platform remains competitive in the market.

    Requirements:

    • Bachelor’s degree or above in Marketing, Computer Science, Game Design, or related fields preferred.
    • 1-3 years of iGaming industry experience.
    • Candidates with industry resources, agency resources, and player resources will be preferred.
    • Proficient in data analysis tools with strong logical thinking and problem-solving skills.
    • Keen insight into the iGaming market, understanding player psychology and behavior.
    • Passionate about the iGaming industry
    • Strong team collaboration, stress management, and execution abilities.
    • Proficiency in English is a must, and native level Spanish.

    Get in touch