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    Operations Coordinator

    BettingJobs are working with a rapid growth fintech and alternative banking investment group seeking to expand their team with fintech experienced Operations Coordinator based out of their Limassol office.

    Responsibilities:

    • Coordinate a wide range of operational tasks across the company portfolio of companies, including;
    • Assist prospective and active clients via live chat and emails regarding general questions, payment and system queries.
    • Process manual payments and troubleshooting payment issues.
    • Process FX requests.
    • Undertake ad-hoc tasks and contribute to creating documentation and agreements.
    • Bringing ideas and suggestions to improve processes across the portfolio of Companies.

    Requirements:

    • Experience of Fintech operations, ie from an EMI or Payment Institution.
    • Experience of dealing with B2B customers, rather than retail customers.
    • Experience of using any of: Intercom / Jira.
    • Proven experience in client communication via chat and email.
    • Ability to adjust and adapt swiftly to varied tasks and responsibilities.
    • Keen attention to detail.

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