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    PSP Onboarding Specialist

    Our client, a top-tier platform provider to the online casino industry is currently searching for an exceptional PSP Onboarding Specialist to join their energetic team based in Limassol.

    Responsibilities:

    • Facilitate the onboarding process for new clients, ensuring a seamless transition to our payment services.
    • Verify client information and documentation to comply with legal and regulatory requirements.
    • Provide training and support to clients on how to use our payment systems effectively.
    • Work closely with sales and customer service teams to ensure a cohesive onboarding experience.
    • Identify and resolve any issues that arise during the onboarding process.
    • Maintain accurate records of client interactions.
    • Ensure settlements are received in accordance with providers agreement.

    Requirements:

    • Experience in customer service, onboarding, or a related field, preferably in the payments or financial services industry.
    • Strong organizational skills and attention to detail.
    • Excellent communication and interpersonal skills.
    • Ability to manage multiple tasks and projects simultaneously in a fast-paced environment.
    • Proficient in MS Office and familiar with CRM software.

    Consultant

    Alana Moore

    Get in touch