BettingJobs is working with a fast-growing B2B casino platform provider, who are currently looking to add a Head of Monetization to their team in Cyprus.

This position requires a background within compliance with a commercial mindset.

Responsibilities:
• Ensure and develop the best customer journeys related to registrations, KYC and regulatory requirements in multiple jurisdictions.
• Optimizing UX in each step of journeys.
• Product and user journey focus; working with Product, Compliance and CRM teams to develop and perfect user journeys / product UX related to touch points and experiences customers have with the product and internal communication with a view to constantly improving engagement.
• Making sure the best tools and technical solutions are offered and being the owner of the development projects related to this.
• Sharing market-level industry developments, providing competitor analysis, giving insights into what others are doing in the market to keep the marketing, compliance and product teams in-the-know.
• Work with business analytics and CRM teams to understand the impact the journeys have on customers behaviour and subsequently on business performance.

Requirements:
• Minimum 3 years of managerial experience in the iGaming industry, working ideally in the UK and other Western European regulated markets.
• Proficient in industry best practices related to Compliance, Product, CRM
• Is familiar with project development and project management.
• Comprehensive understanding of UI & UX and technical aspects of project development
• Ability to utilize user insights, data, and statistical analyses to inform decisions.
• Ability to function as a self-starter with an emphasis on getting things done.
• Has excellent written and verbal communication skills.