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    Account Manager

    BettingJobs are working with B2B Games studio in Asia, who are looking to add an experienced Account Manager to their team.


    • Serve as the main point of contact in all matters related to client concerns and needs.
    • Build and strengthen client relationships to achieve long-term partnerships.
    • Maintain accurate client records, keeping track of any contract updates and renewals.
    • Work with sales and other internal teams to develop strategic marketing plans and ensure KPIs are being met.
    • Develop a thorough understanding of the products and service offerings to better upsell and cross-sell to clients.
    • Handle inquiries and requests from customers and address their needs.
    • Stay on top of accounts, making sure they receive services that are within their budget and meet their needs.
    • Meet regularly with other team members to discuss progress and find new ways to improve business.
    • Generate progress reports for clients and senior leaders within the organization.
    • Identify upsell, cross-sell, and renewal opportunities and communicate with the sales team regularly.


    • 3 year’s experience in a sales or customer service role, preferably in iGaming.
    • Ability to multitask and juggle several responsibilities simultaneously.
    • Fluent Chinese and English (Speaking and Writing).
    • Strong written and verbal communication skills.
    • Excellent organisational skills and attention to detail.
    • Proficient in English language both written and spoken.
    • Proven track record of meeting or exceeding quotas and receiving positive customer feedback.
    • Proficiency with common customer success and customer relationship management software.



    Alana Moore

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