BettingJobs are working with an established Welsh online betting company. They are currently looking for a Compliance Assistant to join their team.
Responsibilities:
Carrying out and analysing KYC checks including enhanced due diligence checks on clients.
Investigating and responding to AML, Safer gambling alerts, including conducting reviews of client accounts and where necessary following up with clients and/or escalating to the Head of Compliance.
Day-to-day compliance monitoring including managing AML and safer gambling alerts.
Conducting customer interactions by email and telephone where there are indicators of gambling-related harm.
Conducting affordability assessments (including of HVCs) to determine whether a client’s deposits are affordable and requesting further information where necessary.
Assisting with the investigation and consideration of client complaints.
Preparing information for investigations from external bodies (Police and Gambling Commission.
Reviewing sports promotions for the sports and marketing teams.
Reviewing affiliate applications and monitoring affiliate activity.
Assisting the Head of Compliance with on-going projects to support the smooth running of the Compliance function.
Requirements:
Have experience of working for a gambling operator in a compliance role, with a good understanding of sports betting products.
Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.
Have previous experience of carrying out know your customer (KYC), customer due diligence and enhanced due diligence checks.
Be familiar with the AML framework including obtaining and analysing source of funds material.
Have previous experience of safer gambling issues including customer interacting processes.
Have solid understanding of Gambling Commission requirements under LCCP, including social responsibility, customer interactions and AML.
Have the ability to develop good relationships with other departments and with clients.
Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure.
Have excellent attention to detail and have strong written and oral communication skills.
Be discreet when dealing with confidential requests.
Be sensitive, professional, and resilient when conducting customer interactions.
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