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    Compliance Officer

    BettingJobs are working with an established Welsh online betting company. They are currently looking for a Compliance Assistant to join their team.

    Responsibilities:

    • Carrying out and analysing KYC checks including enhanced due diligence checks on clients.
    • Investigating and responding to AML, Safer gambling alerts, including conducting reviews of client accounts and where necessary following up with clients and/or escalating to the Head of Compliance.
    • Day-to-day compliance monitoring including managing AML and safer gambling alerts.
    • Conducting customer interactions by email and telephone where there are indicators of gambling-related harm.
    • Conducting affordability assessments (including of HVCs) to determine whether a client’s deposits are affordable and requesting further information where necessary.
    • Assisting with the investigation and consideration of client complaints.
    • Preparing information for investigations from external bodies (Police and Gambling Commission.
    • Reviewing sports promotions for the sports and marketing teams.
    • Reviewing affiliate applications and monitoring affiliate activity.
    • Assisting the Head of Compliance with on-going projects to support the smooth running of the Compliance function.

    Requirements:

    • Have experience of working for a gambling operator in a compliance role, with a good understanding of sports betting products.
    • Be intellectually curious and have the confidence to follow up compliance concerns using your own initiative.
    • Have previous experience of carrying out know your customer (KYC), customer due diligence and enhanced due diligence checks.
    • Be familiar with the AML framework including obtaining and analysing source of funds material.
    • Have previous experience of safer gambling issues including customer interacting processes.
    • Have solid understanding of Gambling Commission requirements under LCCP, including social responsibility, customer interactions and AML.
    • Have the ability to develop good relationships with other departments and with clients.
    • Have proven organisational skills, with the ability to prioritise, multi-task and work under pressure.
    • Have excellent attention to detail and have strong written and oral communication skills.
    • Be discreet when dealing with confidential requests.
    • Be sensitive, professional, and resilient when conducting customer interactions.

    Consultant

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