BettingJobs is partnering with a leading multi-product content provider in the iGaming industry in their search for a Head of Account Management LATAM to join their team based remotely in LATAM.

Responsibilities:

• Lead the LATAM Account Management function, maximizing revenues and ensuring alignment with company strategy.
• Build and maintain senior-level relationships with key customers and partners.
• Recommend and implement profitable initiatives across promotions, sales practices, and portfolio optimization.
• Monitor customer feedback and market trends, collaborating with Product, Marketing, and Operations to deliver tailored solutions.
• Define, track, and report KPIs, performance metrics, and revenue forecasts to leadership.
• Lead, coach, and develop the Account Management team, promoting excellence and customer-centricity.
• Drive initiatives to grow customer lifetime value, enhance account performance, and strengthen regional market leadership.
• Improve account management frameworks, tools, and best practices for scalability and efficiency.
• Stay current on LATAM market trends, competitors, and regulations to guide strategy and identify growth opportunities.
• Represent the company at industry events to boost visibility and pursue partnerships.
• Liaise with internal teams to address client needs and ensure delivery of value-added solutions.
• Proactively upsell new products and expand product adoption within existing accounts.
• Conduct periodic client reviews to assess performance and identify growth opportunities.
• Implement structured account management processes across the region.
• Lead commercial forecasting and regional planning to support revenue goals.

Requirements:

• 5+ years’ experience in Account Management, Sales, or Commercial Leadership in iGaming.
• Highly self-motivated, innovative, and results-driven.
• Proven leadership experience in target-driven environments.
• Success managing high-value accounts and driving revenue across multiple (ideally LATAM) markets.
• Strong understanding of LATAM online gambling trends, key operators, and regulations.
• Excellent negotiation, communication, and stakeholder management skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Fluent in English and Spanish; Portuguese preferred.
• Highly organized with strong commercial acumen and ability to manage competing priorities.
• Willing to travel regionally and internationally.