BettingJobs are currently seeking a Director of Casino for a growing iGaming company in their San José, Costa Rica office.

Key Responsibilities:

• Own full P&L responsibility for the Casino vertical, including GGR, NGR, Actives, Deposits, and Wagering targets.
• Develop and execute strategies to maximise player value, retention, and lifetime engagement across multiple casino brands.
• Optimise promotions, jackpots, bonuses, and campaigns to drive conversion, retention, and ROI.
• Forecast, track, and report performance metrics with actionable insights for senior leadership.
• Manage all platform and provider relationships, covering contracts, invoicing, reporting, and performance.
• Ensure operational readiness for new launches, campaigns, and game integrations.
• Lead marketing initiatives across acquisition, retention, and reactivation funnels.
• Collaborate cross-functionally with CRM, VIP, Affiliates, Creative, SEO, Social, Customer Service, and Data teams to enhance performance and player experience.
• Curate and evolve the game portfolio, balancing top-performing titles with new releases.
• Segment players by value and behavior to deliver targeted campaigns and tailored offers.
• Define unique positioning, visual identity, and promotional calendars for each casino brand.
• Partner with development and creative teams to enhance UX, retention features, and promotional impact.
• Build, lead, and mentor a high-performing Casino team focused on executional excellence and data-driven decision-making.
• Foster collaboration across departments to ensure seamless delivery of campaigns and initiatives.

Requirements:

• 10+ years in senior-level online casino management or operations within iGaming.
• Proven success driving revenue, retention, and engagement in multi-brand casino environments.
• Strong understanding of casino product, promotions, jackpots, CRM, and player segmentation.
• Deep commercial acumen with experience managing third-party platforms and provider relationships.
• Exceptional leadership, communication, and project management skills.
• Analytical mindset with the ability to interpret complex data and translate it into strategy.
• Demonstrated experience collaborating across marketing, CRM, and product teams.
• Highly organised, decisive, and comfortable in a fast-paced, performance-driven environment.