BettingJobs are working with a fast-growing social casino provider in their search for a dynamic and experienced Head of Risk, Fraud & Payments who will build a team based in Gibraltar.

Responsibilities:

• Lead and scale a high-performing Risk, Fraud, and Payments team across multiple brands — including recruitment, training, and day-to-day oversight.
• Ensure fast and accurate fraud decision-making while maintaining an excellent customer experience.
• Own fraud prevention, chargeback mitigation, payment approvals, and redemption oversight.
• Work closely with Compliance and AML to ensure end-to-end player integrity and protection.
• Continuously evolve internal processes and tools to stay ahead of abuse, scams, and emerging threats.
• Deliver weekly and monthly reporting on fraud metrics, operational KPIs, and payments performance.
• Own and improve the end-to-end customer payments journey — purchases, redemptions, verifications.
• Develop and implement a diversified PSP strategy, ensuring U.S. coverage, redundancy, and speed.
• Oversee the roadmap and backlog for payments and fraud tooling — working closely with product and tech teams.
• Serve as the primary point of contact for all PSPs, fraud platforms, and risk vendors — including negotiation and ongoing relationship management.
• Benchmark competitors and stay ahead of industry developments in fraud prevention and payments innovation.

Requirements:

• Proven experience leading fraud and/or payments operations in a highly regulated or US-facing environment.
• Strong knowledge of the US PSP landscape, including alternative payment methods, settlement timelines, and chargeback management.
• Solid grasp of fraud detection systems, KYC/verification workflows, and responsible gambling processes.
• Commercially minded with experience in contract negotiation and vendor management.
• Analytical and data-driven, with strong reporting and Excel/BI skills.
• Hands-on, execution-focused mindset with the ability to handle complex and sensitive issues under pressure.
• Excellent communication and stakeholder management skills.
• Comfortable working independently and collaboratively in a scale-up environment.
• Willing to work from Gibraltar in a hybrid capacity.