Payments Manager (Japan)

Job Type:
Permanent
Categories:
Payments, Product, Compliance
Location:
Asia
Salary Description:
Competitive Salary Offered
Posted:
23-Apr-21
Job Ref:
15623

Job Description

We are looking for an experienced Payments Manager to join our expanding team in Legazpi Albay. Payments is at the center of customer experience and instrumental in our business model. This role will play a key part in the smooth running of the department. You will get the opportunity to develop and drive new initiatives and play an integral part on the set up of all processes and procedures.

Responsibilities

• Fraud Management
• Monitor and report on all customer activity and overall payment performance
• You will be the main contact for all external payment suppliers
• Lead and drive the payment strategy as well as provide support to the department as a whole
• Drive the overall business and profit margins from a payments perspective
• Negotiate both new and existing payment partnerships
• Control and analyze risk internally and externally
• Have an understanding of all functionalities of existing and new payment method solutions
• Deliver a quality end to end customer experience
• Manage all aspects of new product implementation
• Raise any trends in escalations looking for possible issues with anything payment related
• Stay up to date with industry trends, changes and requirements
• Be aware of any tech complications, ensuring these are monitored and solved in a timely manner

Qualifications/Requirements

• Have previous experience in a similar senior role within the online gaming or Sports book company
• Hold strong analytical skills with a passion and drive to continually improve the customer experience
• Have significant experience in maximizing payments conversion in a fast paced environments and knowledge in how to reduce fraud related costs
• Ability to successfully build relationships both with internal departments and external suppliers

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Jonathan
Email:

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