Conversion Specialist (Asia)

Job Type:
Malta, UK
Salary Description:
Competitive Salary Offered
Job Ref:

A major international gaming and betting firm is seeking the hire of a Conversion Specialist with particular focus on Mandarin language customers, to be based from London or Malta.

Key Responsibilities:
To identify and develop the promotions channels for our acquisition campaigns
To engage with potential customers via our promotion channels, attract and convert customers to make deposits
Daily maintenance of all offline groups and accounts to ensure their regular use and activities
Follow up and handle offline promotions to ensure the activeness of customer
To collect customer feedback to help improving our products and services
To assist Marketing Team Lead/Manager on specific marketing campaigns or tasks

Essential Skills & Qualifications:
Be able to adapt to the demands of working in a rapidly changing environment
Have excellent communication skills and good customer service orientation
Will be innovative and self-motivated
Will have high confidence levels with a positive, outgoing and dynamic approach
Creative problem solver and team player
Multitasking and can work with minimal supervision

Desired Knowledge & Experience:
Minimum 1 years of conversion or call center experience
Must have worked in a sales environment
Native Mandarin speaker and good typing skills
Knowledge of gaming industry would be an asset
Strong passion for sports would be an asset

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Jennifer Innes

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