Business Account Manager

Job Type:
Permanent
Categories:
Sales, Business Development & Account Management
Location:
Malta
Salary Description:
Competitive Salary Offered
Posted:
22-Mar-21
Job Ref:
15370

BettingJobs is working with a leading iGaming provider seeking to grow its Malta-based team with a Business Account Manager.

Looking for a high calibre, commercially focused, customer expert to create long term, lasting relationships with B2B international partners, covering casino and sports betting verticals. This role is to oversee a portfolio of assigned partners in international markets, to manage upsell opportunities and drive bottom line revenue using data analytics and commercial strategies.

Responsibilities
•Effective use of business intelligence to influence partners turnover and GGR performance
•Serve as the lead point of contact for all commercial and contractual matters pertaining to a particular customer
•Build and maintain strong, long-lasting relationships with C-level executives / key decision-makers
• Negotiate contract renewals and addendums with partners to maximise bottom-line profitability and margin
• Clearly communicate the performance of partners on weekly/monthly/quarterly basis to internal and external stakeholders
• Identify upsell opportunities drive bottom line growth
• Collation of customer insight for product roadmap and make necessary recommendations
• Prepare analysis on account status, highlighting key areas of opportunity / current concerns
• Collaborate with Technical Account Managers and manage relationships efficiently to deliver key requirements and to resolve outstanding issues swiftly
• Face to Face meetings including delivery of compelling presentations to executive management, both internal and external

Requirements
• 1yr + experience at managing accounts in the gambling industry, ideally working for a leading B2B supplier
• Key understanding of critical success factors of online gaming operators
• Customer relationship expert with the ability to entertain and host partners at privately held events
• Demonstrable ability to communicate, present and influence key stakeholders at all levels of an organisation, including C-level and executive management
• Experience in delivering client focused solutions, tailored to customer requirements
• A high level of business acumen and commercial understanding
• Proven ability to manage multiple accounts, with proven ability to deliver key requirements efficiently and on time with precise detail
• Problem analysis and problem resolution at both a strategic and functional level
• Exceptional ability to communicate, both written and verbally
• Additional language skills are advantageous English \ Spanish \Portuguese

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: euan
Email:

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