Technical Writer

Job Type:
Permanent
Categories:
IT & Technical, Design
Location:
Eastern Europe, Europe
Salary Description:
Competitive Salary Offered
Posted:
15-Feb-21
Job Ref:
15240

BettingJobs are working with a very well established and long-standing sports betting and casino operator who are searching for a Technical Writer to be based in either their Athens or Belgrade office. Apply today for a confidential discussion.

Technical Writer role entails 85% technical writing and 15% analyst/coordinator responsibilities

Technical writing:

 Determine the needs of users of technical documentation
 Study product samples & talk with SMEs
 Work with technical staff to make products and instructions easier to use
 Write or revise supporting content for products
 Incorporate animation, graphs, illustrations to increase users’ understanding of the material
 Collect feedback & effectively summarize, update and improve content
 Rollout and publish approved documents to team
 Create & maintain documentations like but not limited to
o Reports (Team KPIs, Product KPI)
o SOPs
o How tos
o Product APIs
o Process Documentation / Presentation o Roadmaps (IT Ops Initiatives, Team Training, etc.)


Analysis:

 Prepare basic analysis, interpretation and recommendation of the teams KPI reports with guidance & feedback from ITOPS team’s management
 Provides feedback and recommendations for process improvements & documentation


Coordination:

 Collate information from different teams to effectively reflect up to date information of documents such as roadmaps, status report, KPI reports
 Provide assistance on scheduling and maintaining team training roadmaps are aligned and on track based on the agreement with the Management


Skillset:

 At least 3-year related experience
 Facility with technology
 Ability to write clearly
 Talent in showing ideas graphically
 Patience in problem-solving/troubleshooting
 Ability to interact with SMEs and ask relevant questions as necessary
 Proficiency in Jira, Confluence, LucidChart, Google Slide applications is a plus

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: BettingJobs
Email:

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