Swedish Customer Support

Job Type:
Permanent
Categories:
Customer Support
Location:
Malta
Salary Description:
Competitive Salary Offered
Posted:
24-Jun-20
Job Ref:
14333

BettingJobs are working with a fast-growing casino operator who are searching for a Swedish Customer Support Agent to join their team in Malta. Apply today for a confidential discussion.

We will entrust you with the following responsibilities:

Respond promptly and effectively to incoming customer communication via the internal messaging system, emails, and telephone calls
Provide online technical customer support
Carry out basic KYC/registration checks
Provide translations and carry out proofreading when required
Efficiently reply to Casino queries and escalate cases when necessary
Manual bonuses and/or free spins crediting
Establish and maintain good relationships with customers
Report and update the Head of CS regarding recurring customer issues
Other Adhoc duties

Requirements:

Excellent communication skills
Proficiency in Swedish is a must for this role, ideally a native speaker
Previous experience from a customer-facing or marketing position
Experience from the iGaming industry will be considered an asset
Creative and forward-thinking
Highly motivated team player
Problem solver
Able to handle stress and thrive in a fast-paced multinational environment

Our Offer:

Exciting opportunity to be part of and have an impact upon the creation of an innovative brand on the market
Attractive remuneration package including health insurance and gym membership
An international flexible work environment with engaged, driven & professional team

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: BettingJobs
Email:

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