Customer Insight Analyst

Job Type:
Analytics & BI
Salary Description:
Competitive Salary Offered
Job Ref:

A state-of-the-art online gaming platform is looking for an experienced Analyst to join their team. As a valued member of the Business Analytics Department, you will work closely with various teams (Casino, Affiliates, VIP, Marketing and Commercial) to assist them building reports & dashboards but also build segmentations and perform deeper analysis to enhance performance. The role reports to the Head of Business Analytics and is based in Malta.


• Conduct on ad hoc analysis and perform reporting tasks to come up with solutions to business problems and to facilitate decision making
• Creating reports, dashboards and support to end-users in the use of the data
• Working closely with retention and marketing teams in segmentations building and ROI analysis
• Work with various end-users in understanding the business requirements
• Present data and analysis results in clear, easy to digest way


• Good knowledge of the iGaming industry and strong experience of large database querying (SQL) and data analysis
• Ability to deliver high quality work and to clearly communicate results and ideas to non-technical people, both spoken and written
• Good knowledge of BI Tools (e.g. QlikView/QlikSense, Tableau or Power BI) and experience in data modelling techniques
• Great at problem solving and critical thinking
• A positive mental attitude, passion for data analysis and attention to detail
• Independent worker with high drive to achieve results but also good ability to work with diverse team within an international environment


• 1-3 years experience in a similar role in the online gaming industry
• Proficiency in querying databases using SQL and in the use of data visualization and BI tools
• Advanced Excel skills and first experience with Statistical software like KNIME, R or similar
• Ability to work independently and to produce high quality work requiring minimal oversight or correction
• A Bachelor's Degree in Mathematics, Computer Science, Statistics or Economics.
• Fluency (both spoken and written) in English

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: BettingJobs

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