Client Operations Associate

Job Type:
Permanent
Categories:
Customer Support, Sales, Business Development & Account Management, Graduate
Location:
UK
Salary Description:
Competitive Salary Offered
Posted:
12-Feb-20
Job Ref:
14261

BettingJobs are working with a leading games supplier who are seeking a Client Operations Associate within their Essex office.

The Client Operations Associate will assist with a range of client and gaming operations, including testing and management of multiple projects simultaneously. As such this role would be well suited for an ambitious individual with excellent interpersonal skills.

Responsibilities
• Be aware of all major projects within the organisation, taking responsibility to know when project deliveries are expected
• Assist with maintaining commercial relationships and projects
• Help the support team with issues that affect commercial partners
• Be point of contact and prioritise communication channels
• Testing new and existing products and games
• Assist in data management and updating of documents when necessary
• Provide 1st line customer support for issues affecting commercial partners and liaising with the technical team to resolve the issues
• Provide support for operational projects such as conferences and exhibitions
• Act as team liaison between client’s team and development and testing projects.
• Participate in marketing and promotional delivery when necessary
• Ensure new integrations are commercially acceptable and all relevant documentation is accounted for
• Ensure clear notes are created allowing the tracking of both projects and client details for commercial purposes
• Ensure the appropriate brand guidelines are adhered to
• Work through all stages of software delivery life-cycle from refining requirements, development, testing, release and after release maintenance and support

Requirements
• Have a genuine interest in the gaming industry
• Be highly organised and able to prioritise workloads efficiently
• Proactive and motivated mindset with the ability to work of own initiative
• Excellent communication skills and ability to maintain professional manner in a range of environments
• Commercially aware mindset
• Excellent problem-solving skills with an acute attention to detail
• Desire to learn and grow fast

Contact Details:
Tel: 01355588964
Contact: Euan
Email:

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