BettingJobs.com are working with a market leading gaming company with a base of operations in Malta. They are looking to grow their team with the addition of a Finnish Speaking Customer Service Representative. The customer support team is at the core of the organisation’s operations so previous experience with customer contact is essential.
• Fluent in written and spoken Finnish and a desire to learn more about Sports and Casino.
• An analytical approach to problem solving with the ability to be creative in order to solve the more complex issues customers might have.
• Open to flexible shift patterns, with the potential to be working in the morning, afternoon or evening.
• Previous experience with direct customer contact and excellent communication skills.
• Ability to multitask and have a genuine desire to help others.
• Provide customer care through chat, phone and email and being a representative
outwards to customers.
• Maintain customer records by following the correct data protection procedure.
• Documenting customer contacts in order to provide a full customer history.
• Resolve product or service problems by clarifying the customers’ complaint and
determining the cause of the problem.
• Assist the Management with other project and duties when requested
• Gym Allowance
• Private Health Insurance
• Breakfast every morning
• Fresh fruit, drinks, free flowing coffee
• Fridays Drinks events
• Team Events on a regular basis
If this opportunity is of interest to you please apply today or contact firstname.lastname@example.org for more information.