German Customer Support Representative

Job Type:
Permanent
Categories:
Customer Support
Location:
UK
Salary Description:
Competitive Salary Offered
Posted:
10-Oct-19
Job Ref:
13986

Key Responsibilities
• Respond promptly and effectively to incoming customer calls, chats and emails.
• Ensure that more complex customer issues are followed up and resolved in a timely manner.
• Provide technical support to customers.
• Proactively develop customer relationships by maintaining contact at an appropriate level.
• Feedback recurring customer issues to Team Leader and relevant internal department

Must have ..
• Excellent verbal and written German and English
• Excellent typing skills – speed and accuracy & computer literacy
• Excellent interpersonal skills, with the ability to deal effectively and professionally with difficult customers.
• A proven team player with a can do attitude.
• Flexible approach to working in a dynamic and often hectic environment, able to multitask.
• High level of customer service orientation, with a proven ability to see problems through to their resolution


Contact Details:
Tel: +44 (0) 1355 588 975
Contact: Harris
Email:

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