IT Support Lead

Job Type:
IT & Technical
Salary Description:
€Competitive Salary Offered
Job Ref:

Betting jobs are working with an exciting gaming and betting supplier, seeking to add an IT Support Lead to their expanding Barcelona office.

Key Responsibilities:
• Provide technical support and day-to-day desktop support to employees
• Configuring and managing several servers
• Managing and maintaining VoIP system
• Maintaining software licenses
• Maintaining and managing backups
• Obtaining quotes from suppliers and managing expenses
• Leading and mentoring other IT support colleagues
• Taking ownership of the IT Budget for your office
• Collaborate with other IT Support managers to write and maintain IT Policies
• Recruit, train and support IT staff
• Responsible for the installation and configuration of software and hardware
• Give suggestions for the improvement of the company’s IT department

Knowledge Skills & Experience
• At least five years’ experience in a similar role
• Great interpersonal skills
• Good understanding of switches, routers, servers, cables, racks, firewalls, LAN, WAN and VoIP
• Good knowledge of TXP/IP, DNS, Latency and QoS
• Comfortable working without supervision, but also good at contributing to a team
• Experience in setting up a new business and managing a team

Preferred Skills:
• Experience in an Agile environment using Scrum
• High proficiency in office infrastructure management

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Mark Jardine

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