Betting Jobs are working with an exciting and fast-growing Malta based operator who are searching for a German speaking VIP Manager to join their team. Apply today for a confidential discussion.
We are looking for an ambitious, positive minded individual to join our team as a senior VIP Manager. The successful candidate will be tasked with handling our most important players. They will join a good team atmosphere which delivers our players the care and attention required to give the best service in the industry and bind our VIPs to our brands.
• Building, planning and executing all of VIP benefit initiatives such as VIP campaigns and promotions.
• Develop strong customer relationships with high value players by interacting with them by chat, phone and email.
• Ensure our high value players have a 24/7 first class experience while playing at our brands.
• Fulfil department and personal KPI’s as delivered by management.
Candidates skills and experience:
• A Minimum of a 1-year experience as a VIP Manager
• Excellent spoken and written proficiency in German.
• Good spoken and written proficiency in English.
• Commercial attitude and a passion for commerce and customer relationship management.
• Able to multitask and work independently.
• Good analytical skills and eye for detail.
• Self-motivated, reliable and able to work independently.
• Proficient in Microsoft Office suit, including Word, Excel, PowerPoint and Outlook.
• A good knowledge of compliance regulations for UK and MGA license requirements, particularly surrounding responsible gambling.