Senior Risk and Fraud Manager

Job Type:
Fraud & Security, Legal, Compliance
North America
Salary Description:
Excellent + Bonus & Benefits
Job Ref:
#13415 are currently Senior Risk and Fraud Manager for iGaming market leader based in New York. The chosen candidate will support the expansion for the brand by ensuring ongoing integrity of the day-to-day operations through compliance with the Payment Regulators and Gambling Regulators.

You will focus in particular on developing, defining, maintaining and revising company Risk and Fraud policies, in relation to Anti-Money Laundering and Responsible Gambling as well as ensuring that all relevant procedures and systems are in place.

• Consciously create a workplace culture that is consistent with the overall organization and that emphasizes the identified mission, vision, guiding principles, and values of the entire organization
• Have direct people management responsibility for the operational Team Leaders
• Be empowered and accountable for the departmental & team organization structure, organization and leadership
• Drive the creation and optimization of operational procedures and processes, aiming to ensure an excellent customer experience and reduced friction whilst also remaining compliant and minimizing fraud/AML risk
• Ensure that customer activity is properly monitored to ensure that those at risk of RG/AML related issues are identified and subsequently handled in line with regulatory requirements and Kindred values
• Set and drive to achieve operational KPIs and OKRs
• Be accountable for the departmental budget and ensure that the use of resources is optimized
• Present the US Operations function's performance and objectives to internal and external stakeholders, including regulators and other third-party business partners
• Drive and oversee the operational technical development requests and requirements, and own the prioritization of the development backlog
• Act as the primary default contact point and business partner for Operations with internal (Legal, Compliance, Product, etc.) and external stakeholders

• 3+ years of operational management experience, ideally in the iGaming industry
• Strong interpersonal and people management skills
• Management-related education is a plus
• Strong communication skills
• Extensive knowledge of customer experience, payments, responsible gaming, AML, fraud prevention, regulatory environment, and gaming industry as a whole
• Experience/knowledge with project management & technological development processes
• Strong people management & coaching skills
• Experience/skilled at change management

Contact Details:
Tel: +44 (0) 1355 588 976
Contact: Stuart

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