Technical Writer

Job Type:
IT & Technical
Eastern Europe, Malta, Nordics
Salary Description:
€Competitive Salary Offered
Job Ref:

Betting Jobs are working with a well-regarded international casino technology provider, seeking an experienced Technical Writer to work from one of their European offices. Contact us today for further information and a confidential discussion.

Key Responsibilities
• Plan and deliver detailed product/technical documentation
• Manage and maintain a catalogue of product documentation to be reused for multiple scenarios
• Propose, research, and write content for a highly technical audience
• Author a range of content such as eBooks, guides, tutorials, user manuals, training materials, FAQ pages, release notes, customer case studies, technical marketing and other content types that are technical in nature
• Collaborate with design, product and technical teams to plan and produce documentation
• Continuously review and seek feedback from partners/customers to develop content that meets their needs
• Write or manipulate code samples to support content
• Develop content to create a consistent, integrated brand perception and positive user-experience
• Establish a technical writing style guide to help promote best practices and consistency
• Develop technical specifications including, but not limited to:
o Functional workflows
o Sequence diagrams
o Network architecture diagrams
o Documentation of APIs
• Some travel will be expected, especially at the beginning to build knowledge

Essential Knowledge Requirements:
• Experience writing for software developers, architects and other highly technical audiences
• Good engineering/technical background and knowledge
• Ability to grasp and document highly technical concepts, theories and ideas
• Ability to quickly gain an understanding of the system at a detailed technical level
• Demonstrate the ability to write documentation (original and rewriting) that is clear, concise, consistent, and accurate
• Expert attention to detail with strong organizational skills
• Experience producing API documentation from developer-provided information
• Familiarity with source control software
• Ability to manage multiple projects at once and work independently to see that all deadlines are met

Essential Characteristics:
• Outstanding written skills in English
• Self-motivated to drive forward this key part of the organisation
• 5+ years’ experience in software documentation, including an understanding of APIs and writing sequence diagrams.
• Pays attention to detail and takes pride in producing effective content
• Takes interest in how people learn or view information and use the correct methods of generating content to meet different audiences

Preferred Experience:
• Familiarity with software development and communication tools (Atlassian Confluence, Jira and Slack, or similar).
• The ideal candidate will have technical writing experience in iGaming
• BS/BA degree in Engineering or related degree
• Knowledge of IT security
• Copywriting experience in the area of marketing from a technical perspective
• E-learning/video productions

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Mark Jardine

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