IT Engineer

Job Type:
Permanent
Categories:
IT & Technical
Location:
Malta
Salary Description:
€Competitive Salary Offered
Posted:
03-Jun-19
Job Ref:
12998

Betting jobs are working with a major international gaming business, seeking an IT Engineer for their Malta office. Contact us today for immediate consideration.

Responsibilities:
• Providing technical expertise and support across the product portfolio
• Actively engaging with Malta-based operators, developers and third-party providers
• Working alongside the Malta Account Management Team to deliver the best service & systems we can to our operators
• Building strong, long-term working relationships with our operators
• Resolving support issues & providing ongoing IT solutions
• In-depth investigation and resolution of live incidents
• Providing ongoing automation and monitoring solutions
• Working closely with operators in Regulated Markets

Skills, Qualifications and Experience required:

• Proven technical expertise with Microsoft technologies including SQL Server, Windows Server IIS Server preferably with MCSA/MCSE Qualification
• Previous experience in a support role, using a ticketing system and providing technical support at a 2nd or 3rd tier level.
• A passion for excellent customer service and communication skills is a must
• Comfortable with hosting technical face to face meeting with customers
• The ability to manage multiple deadlines and perform under pressure is essential
• A team player who enjoys working in a collaborative and cutting-edge environment
• Can work as part of a wider team but also in isolation
• A can do, positive, reliable and energising attitude

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Mark Jardine
Email:

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