Regional Business Manager – Gibraltar
MISSION & PURPOSE
This role is responsible for developing and leading the successful implementation of an online strategy for the client in Gibraltar, Spain and LATAM. The successful candidate will have overall responsibility for the delivery of retention, KPI’s, revenue performance and campaign management. The position requires a solid understanding of the e-gaming industry, relevant markets, competitors and consumers with responsibility for revenue growth and customer base. Effective client management experience at senior level (ideally gained within the gaming industry) along with proven ability to manage multiple projects simultaneously are prerequisites for the role.
KEY RESPONSIBILITIES & DELIVERABLES
Be responsible for growing the whole portfolio of business based in the hub through identifying opportunities and building/executing strategies to deliver margin & revenue growth from new customer requirements and channels. This will include identifying suitable commercial incentives, promotion campaigns and effective methods to upsell MGS content to all local operators.
Act as the strategic point of contact for Operators, developing long term strategic roadmap relationships (both commercial and product related)
Be responsible for client retention & lead on efforts to salvage at risk accounts.
Successfully undertake Customer Revenue Management.
Accurately forecast and track key account metrics.
Responsible for financial performance tracking, budgeting and forecasting
Prepare business plans, reports and statistics as required
Maintain working knowledge of competitors and industry trends
Contribute new ideas on how to improve the MGS offering; pro-actively improving and sharing knowledge of industry competitors, news, changes and developments across the team
SKILLS COMPLEXITY AND CREATIVITY
Demonstrate a clear knowledge of how to generate results in a complex commercial environment.
Experienced at effective client management at senior level.
Proven team management capabilities.
Sound commercial awareness and knowledge of business development.
Analytical with the ability to think strategically.
EXPERIENCE, EDUCATION, TYPICALLY
5+ years’ experience within the e-gaming industry
Fluent in Spanish