IT Software Engineer (QF)

Job Type:
IT & Technical
Isle of Man
Salary Description:
£Competitive Salary Offered
Job Ref:

IT Software Engineer

We are seeking IT Engineers to join our team which focuses on integrating customers, external parties and content suppliers with global e-gaming systems.

As an IT Software Engineer you will be responsible for:
• Providing technical expertise across the product portfolio, covering both software deployment and support
• Troubleshooting complex support queries from operators, investigating SQL databases to identify software bugs
• Supporting and maintaining SQL and Microsoft environments
• Managing the delivery of new software to our systems whilst ensuring continuous availability of our products and services
• Actively engaging and building relationships with operators, development teams and third-party providers
• Resolving support issues, providing ongoing IT solutions in a fast-paced production environment
• In-depth investigation and resolution of live incidents
• Providing ongoing automation and monitoring solutions
• Demonstrable experience in Windows Server applications
• Experience in troubleshooting SQL based issues
• Previous experience in a support role, using a ticketing system and providing technical support at a 2nd or 3rd tier level.
• Excellent customer service and communication skills
• You must be a team player who enjoys working in a collaborative environment.
• BSc in computer science or related subject
• Advanced MS Excel ability
• Knowledge of Asp.Net
• Exposure to database management

Ideally, you will have a knowledge and exposure to some of the following technologies:
• SQL Server 2014/2016
• Transact- SQL
• Windows Server
• C# development
• F5 Loadbalancer
• Virtualisation
• Automation and monitoring solutions

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Mark Jardine

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