Head of Payments

Job Type:
Eastern Europe
Salary Description:
Competitive Salary Offered
Job Ref:

• Day to day management and leadership of the payments and finance team; supervision all day-to-day operation regarding payments and cash ins approvals, dealing with rejections and declined transactions
• Void and refund players’ accounts. Act as the main focal point and decision maker with regard to payouts and void transactions.
• Constant monitor of the cashflow in each and every wallet and bank account in multiple currencies. Daily/weekly/monthly wallets’ reconciliations
• Communicate, interact and handle all communication with the different payments’ providers and related 3rd parties.
• Handle all payments to affiliates, players, partners and providers.
• Develop and report on payment KPIs driving player conversion, deposits and LTV. Define clear KPIs, targets and goals for the team.
• Ensure players problems are resolved quickly and efficiently and take a hands on approach to solving escalated issues
• Analyze reports and trends to constantly improve the finance operation: improve acceptance rates, introduce new local payment methods, negotiate contracts with new existing and providers
• Constant interaction and communication with the fraud department. Ensure proper fraud rules are being implemented
• Lead, mentor and develop the finance team to constantly become more professional and knowledgeable.
• Drive innovation and new products’ development forward to support the ongoing growth
• Work closely with customer support, VIP, fraud, acquisition and marketing departments to ensure smooth and effective operation

• 3+ years’ experience as head of payments / finance in an online gaming B2C operation – a must.
• Experience of working within a regulated environment and dealing with compliance
• Proven management experience
• Proven track-record of delivering tangible results while meeting aggressive targets
• Proven experience in selecting, negotiating and implementing various solutions from third party suppliers and ongoing relationships management with those partners.
• Excellent written and verbal communication skills
• Ability to work effectively in a diverse, high-energy team where a practical, hands-on approach to tasks is the norm
• Hands on. Ability to drill down into details while still not lose focus of the big picture
• Very loyal and hard worker. Willing to work during non-standard working hours in order to push the business forward.

Contact Details:
Tel: +44 (0) 1355 588 975
Contact: Harris

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