Swedish VIP Manager

Job Type:
Customer Support
Salary Description:
Competitive Salary Offered
Job Ref:

Betting Jobs are currently recruiting for a Regional VIP Manager to join a successful and established online casino. Based in Malta you would be responsible for the handling, retention and development of a portfolio of high value Swedish players.

You will be expected to:
• Personally manage a strong portfolio of very valuable customers
• Develop and implement communications and bonus plans for the relevant players
• Build individual account player plans for top contributors
• Cultivate and build relationships within the VIP player base
• Work with the VIP team to localize promotions and campaigns for your portfolio of players
• Achieve targets for the region as part of the overall VIP plan
• Report on actual performance V target. Provide insight and recommendations
• Work towards KPIs agreed upon with the Head of VIP
• Liaise with other teams and departments to implement solutions for your region/players
• Extract feedback from VIP customers. Filter and circulate across departments to implement solutions.

Role Requirements:
• Have a strong business acumen to implement the best strategic solutions
• Possess very strong (Native Swedish) communication skills
• Have strong interpersonal and dialogue skills
• Be a strong and willing phone and email communicator
• Flexible, dedicated and accustomed to working towards targets
• Organise and coordinate VIP specific events
• Willing to travel to meet and host VIP customers
• Strong level of written and spoken English
• Gaming experience may be considered a plus but is not a requirement

This is a great chance to get involved in a dynamic and thriving industry with a successful and growing gaming company. The right candidate will be rewarded with a competitive salary + benefits. If you are interested to find out more then please get in touch with me – bryan@bettingjobs.com

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Bryan McGUire

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