Senior VIP Manager

Job Type:
Customer Support
Salary Description:
Competitive Salary Offered
Job Ref:

Betting Jobs are currently working with an established and successful Belgium based operator who is currently going through an exciting period of growth. They have long been the market leader in Belgium for sportsbetting, casino and games but are now looking to grow into new markets.
As a result of this growth they are now looking to hire for a Senior VIP Manager to join their offices near Brussels. This role would find you responsible for developing their VIP portfolio and in time would involve you building a team around you.

Key Tasks
• Creation and maintenance of a VIP Strategy in each responsible market/s
• Responsible for growing the VIP portfolio
• Developing CRM Strategies to drive VIP business
• Develop and maintain Retention, Reactivation and Cross-sell campaigns for the VIP Portfolio
• Implementing tools and processes to ensure Account Managers are result and statistic
• driven
• Monitoring and analysis of data to ensure high performance of team
• Responsible for effective forecasting and budgeting requirements
• Implementing strategy for events to ensure executed with an exceptional high quality and
• securing maximum ROI
• Develop a VIP segmentation strategy and thorough understanding of customers
• Monitor competitive and industry trends across all relevant product types: casino and sports to serve as subject matter expert on VIP customer retention within the organisation.

• Proven experience of implementing vision and strategy into an Account Management team
• Proven experience of managing VIP teams in international gambling industry markets
• Implementing tools and processes to ensure Account Managers are result and statistic
• driven
• Workable marketing knowledge to encapsulate Conversion, Retention, Reactivation and exit
• strategies
• Proven experience of Data segmentation, analysis or mining.

This is a great chance to get involved in a dynamic and thriving industry with a fast growing gaming company. The right candidate will be rewarded with a competitive salary + benefits. If you are interested to find out more then please get in touch with me –

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Bryan McGuire

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