Casino Product Manager

Job Type:
Eastern Europe
Salary Description:
Competitive Salary Offered
Job Ref:

Online Casino Manager

The Online Casino Manager will be responsible for day-to-day management of the online casino and sportsbook product, oversee ongoing improvements to the product as well as manage the surrounding support services. The following are the key responsibilities of this role;
 Develop and ensure execution of all policies and procedures to support successful business operation, allow for growth and comply with gaming legislation
 Manage the customer services team, setting their policies, procedures and targets
 Ensure customer contact is handled in a professional and timely manner
 Work with the Finance Manager to ensure compliance with regulatory legislation and reporting
 Manage relationships with 3rd party games and software providers
 Monitor the online product, content and features. Ensure quality and implement improvements when necessary
 Responsible for product strategy and working with software providers to oversee short, medium and long term improvements
 Working with software providers to oversee product development across the three key devices types; desktop, tablet and mobile
 Manage the games content roadmap, including prioritization and launch timeframes
 Understand player preferences and tailor the services to suit
 Work with the Marketing manager on player acquisition and growth activities
 Work with the Marketing Manager to develop promotional activity for all categories of players
Job requirements;
 5 year’s experience in a leadership role in an online gaming company
 Commercial in nature and have a comprehensive understanding of business in the online environment
 Experience as hands on in a start-up environment
 Results oriented and have an ability to manage vertically and laterally
 Creative and pragmatic problem solver
 Intermediate level of Russian – spoken, highly advantageous
 Intermediate level of English - Both spoken and written

Contact Details:
Tel: +44 (0) 1355 588 975
Contact: Harris

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