Head of Sports & Specials

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Key Responsibilities
- Drive liquidity provisions and policies of the Sports & Specials product
- Execution and development of seeding strategies employed on the Exchange Sports & Specials product
- Act as key stakeholder for the Sports & Specials product development roadmap
- Drive insightful analysis and effective reporting in support of the Sports & Specials product
- Ensure team tasks and projects are prioritised astutely and in-line with commercial significance
- Content management ownership across all customer facing channels
- Deliver best in class performance management structures and processes for the team
- Ensure operational best practice is optimised and consistently delivered across the function
- Ownership and improvement of relevant customer journeys across all channels
- Develop and maintain collaborative relationships with stakeholders across the business
- Continually challenge existing processes and methodologies, improving efficiency and standards of service
Essential skills and behaviours
- Expert level knowledge of the Exchange and the on-line gambling industry, ideally in a Trading environment
- Common sense, good organisational skills and the ability to prioritise intelligently
- Analytically minded and comfortable taking a data-driven approach to understand problems
- Demonstrable track record of implementing effective performance management strategies
- Bias towards ownership with great attention to detail to execute flawlessly and confidently at speed
- Customer obsession, start with the customer and work backwards
- Ability to adapt to changing circumstances and work well under pressure
- Excellent communication skills with ability to collaborate effectively
- Inquisitive, always asking why and not stopping until the problem has been solved

Contact Details:
Tel: +44 (0) 1355 588 975
Contact: Harris

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