BettingJobs are working with an established iGaming operator who are seeking the hire of a Training and Development Coordinator to join their new Toronto, Canada office. You will assist with the planning, creation, organization, monitoring, evaluation and documentation of training activities throughout the company on a global scale.
Key Responsibilities:
● Facilitate learning using the full range of delivery methods including: eLearning programmes, webinars, classroom instruction and on-the-job coaching
● Liaise with subject matter experts and other Training & Development Team members regarding training projects and instructional design
● Support the Training and Development Manager in assessing training needs across the organisation
● Design, develop and implement training; choosing the most appropriate methods of delivery to support a blended approach to training
● Market training activities through various channels, handle training registrations and maintain employee training records
● Design and apply effective assessment tools to measure training effectiveness and track progress against objectives
● Coordinate the development, ongoing maintenance, and evaluation of the Learning Management System
● Prepare relevant training reports from the Learning Management System and other Management Information Systems
● Collect relevant training data and evaluate this against learning objectives and Key Performance Indicators (KPI’s) to determine training effectiveness
● Handle logistics and administration of all training activities including venues, online platforms, equipment and scheduling
● Manage and maintain in-house training facilities and equipment
● Support other Training & Development Team members in delivering high quality training content
● Keep up-to-date on training design and methodology, researching and recommending new training solutions and improvements to current processes
● Perform other training related duties as assigned
Essential Requirements
● Bachelors degree or 3+ years of experience with instruction or training.
● Knowledge of adult instructional design and learning theory and principles
● Knowledge of training methodologies and competency assessments
● Familiarity with Learning Management Systems
● Experience in the sportsbook industry would be considered an asset
● Exceptional planning and organizational skills
● Excellent communication skills
● Strong data gathering and analysis skills
● Computer skills and the ability to learn the Learning Management System
● Fluency in written and spoken English
