BettingJobs are currently recruiting for Sportsbook Operations Specialist (Vietnam) based in Malaysia.
• Perform daily operations tasks relating to sportsbook app;
• Liaise with product to test and prepare upgrades and new features;
• Analyze data to provide feedback on user behavior and product features with the aim of increasing user acquisition and conversion;
• Monitor the market and analyze competitor products to provide strategic recommendations;
• Create and set parameters for the affiliate and user loyalty program to increase user growth and retention;
• Create unique content and brand awareness to promote user acquisition, stickiness and targeted traffic;
• Manage social media platforms such as Telegram, Facebook, Twitter, TikTok, Instagram;
• Manage and operate a variety of different payment gateway platforms;
• Analyze user betting behavior to provide feedback to relevant team members;
• Analyze installation data and collate user feedback.
• 3+ years of operations experience in the Asia sportsbook market;
• Familiar with market and user trends in the Asia market;
• Familiar with the consumption habits and trends of Asian users;
• Fluent in English and Vietnamese or another Asian language;
• Excellent communication skills and the ability to use software and apps to increase efficiency;
• Excellent attention to detail and highly organized;
• Strong promotions experience with the ability to create unique and effective campaigns;
• Affiliate experience is preferred.