VIP Manager

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Salary Description:
Competitive Salary Offered
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BettingJobs are working with a marketing agency who operate many iGaming brands. They are seeking a VIP Manager to join their team in Johannesburg, South Africa. As an Executive VIP Manager, you are responsible and accountable to maintain and increase customer relationships exponentially. Through individualised attention the anticipation is to foster for the interim and longer-term value contribution of customers to the company.


• Develop and implement communication and investment strategies for retaining & growing the existing customer base
• Develop and implement strategies for retaining & growing high value VIP players
• Track and report on the success of implemented strategies
• Specific focus on data quality, profile data collation, development of promotions and gifts/incentives to this client segment and reporting results.
• Be responsible for maintaining the integrity of the player experience (and brand where required) within their target region
• Devise and initiate strategies to target customers with regards specific player experiences which promote activity and retention as an outcome
• Travel internationally for player meetings or events as required
• Devise and implement initiatives to generate revenue and player activity
• Increase player revenue, profitability and maximize lifetime value


• Completed grade 12/ Matric.
• 5 years’ experience in the capacity of Executive VIP Manager
• 3 years’ experience in the capacity of VIP Hosting
• Solid analytical acumen
• Solid track record in building meaningful relationships with players
• Solid track record in implementing and enhancing player reward and recognition programs
• Proven track records in increasing player revenue, profitability and maximize lifetime value
• Knowledge and experience in the online gaming industry and/or the land-based casino environment.
• Excellent written and verbal communication skills
• Degree or Diploma or studying towards related qualification.
• Drivers License and has own vehicle.

Contact Details:
Tel: +44 7485346100
Contact: Alex Barron

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