Head of Payments

Job Type:
Permanent
Categories:
Payments
Location:
Remote
Salary Description:
Competitive Salary Offered
Posted:
21-Sep-22
Job Ref:
18830

Betting Jobs are working with an Affiliate company based in Australia who are looking for a Head of Payments to join their team remotely (in Europe or Australia). The company are looking to launch as an operator in the coming months.


The Role:

The client is seeking an experienced Head of Payments to join their rapidly expanding team; to help define and build partnerships for payment solutions for market entry and rapid growth. Reporting to the Chief Operating Officer (COO), the Head of Payments will be responsible for building relationships with payment providers to guarantee the highest levels of acceptance across our markets. They will have the experience, knowledge, and network to ensure customers are presented with payment options that provide the most convenient and effective solutions.

Experience in the iGaming industry is essential, and you will be familiar working with internal teams and external partners across several time zones. This is a great opportunity for an experienced iGaming specialist to get involved from the start with an exciting brand with huge ambitions.


Key Responsibilities and Skills:

• Developing and maintaining relationships with multiple payment service providers to ensure the user journey and payment options are optimised to suit customer needs by geo-location/market
• Work as a team with customer support, product, marketing, and compliance to maximise conversion rates and to ensure adherence to regulatory standards
• Develop policies, procedures, and professional standards for the department
• Build and manage a KYC/Risk/Fraud team to analyse and report in line with our regulatory reporting obligations
• Mentoring, coaching and performance management of your team
• Weekly reporting on KPIs
• Work alongside customer support and CRM to handle outbound communications relating to payments and fraud
• Work with compliance team to ensure relevant issues are recorded and reported
• Promote high work standards within the team


Requirements:

• 3+ years’ experience with payments in a leadership role
• Extensive knowledge of the iGaming payments landscape and providers by geo, ideally including cryptocurrency
• English fluency
• Strong verbal and written communication skills
• Excellent leadership, negotiation, and conflict resolution skills


Highly Desirable:

• Proficiency using online collaboration and project management software such as Jira, Confluence and Slack
• Proficient with the Microsoft Office Suite
• Proficient with the Google Suite (Drive, Sheets, Docs)
• Cryptocurrency knowledge would be advantageous
• Multilingual

Benefits:

• Flexible working hours
• Competitive remuneration
• Daily catered lunch for office-based workers
• A brand new custom designed office
• Team socials and activities
• Regular training and upskilling

Contact Details:
Tel: +44 (0) 1355 588 988
Contact: Scott McMillan
Email:

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